Refund & Cancellation Policy

1. Nature of Services

Tejas Enterprises provides professional consulting, statutory compliance, and advisory services. These services involve expert knowledge, time, effort, and professional judgment that commence upon engagement. Due to this nature, our refund and cancellation terms are as outlined below.

Please read this policy carefully before engaging our services or making any payment.

2. Consultation Services

Initial consultations are generally provided free of charge as part of our client engagement process. If a specific consultation or advisory session has been formally scheduled and paid for:

• Cancellations made more than 48 hours before the scheduled consultation may be eligible for a full refund or rescheduling at our discretion
• Cancellations made less than 24 hours before a scheduled session, or no-shows, are generally non-refundable
• Rescheduling requests are accommodated where reasonably possible, subject to availability

3. Refund Policy

Since Tejas Enterprises provides professional consulting, statutory compliance, and advisory services, refunds may not be applicable once work has commenced on an engagement, unless otherwise specifically agreed in writing prior to commencement.

In general:

• Fees paid for compliance filings, government submissions, or regulatory work are non-refundable once the filing or submission process has been initiated
• Professional fees for services already rendered (such as advisory, document preparation, or consultation) are non-refundable
• Government statutory fees, third-party charges, or out-of-pocket expenses incurred on your behalf are non-refundable under any circumstances
• Retainer fees paid for monthly compliance packages are non-refundable for the month in which services have been rendered

4. Refund Eligibility

A refund or partial refund may be considered in the following exceptional circumstances:

• Tejas Enterprises is unable to deliver the agreed service due to reasons entirely within our control
• A duplicate payment has been made in error by the client
• Both parties have mutually agreed in writing before commencement that a refund applies under specific conditions
• Work has not yet been commenced on the specific engagement at the time the cancellation is requested

Any refund eligibility is determined solely at the discretion of Tejas Enterprises and will be communicated to the client in writing.

5. Cancellation Policy

Clients wishing to cancel an engagement or discontinue services should notify Tejas Enterprises in writing (via email or in person) at the earliest opportunity. The following terms apply:

• Cancellations received before commencement of work will be reviewed and any applicable refund will be processed as per our refund policy above
• If work is already in progress, fees for work completed up to the date of cancellation will be payable by the client
• Any government fees, statutory charges, or third-party expenses already incurred are non-refundable
• Tejas Enterprises reserves the right to cancel an engagement at any time for reasons including but not limited to non-payment, non-cooperation, or provision of inaccurate information by the client

6. Refund Processing

Where a refund is approved by Tejas Enterprises:

• The client will be notified in writing of the approved refund amount
• Refunds will be processed via the same payment method used for the original payment, wherever possible
• Refund processing may take 7 to 14 working days from the date of approval, depending on the payment method
• Tejas Enterprises will not be responsible for delays caused by banking intermediaries or third-party payment platforms

7. Disputes

Any disputes relating to refunds or cancellations should be raised in writing by contacting us at the details below. We are committed to resolving all disputes amicably and in good faith. If a resolution cannot be reached, disputes shall be subject to the jurisdiction of courts in Maharashtra, India.

8. Changes to This Policy

Tejas Enterprises reserves the right to modify this Refund & Cancellation Policy at any time. Any changes will be posted on this page with an updated date. Continued use of our services after changes are posted constitutes acceptance of the revised policy.

9. Contact Information

For all refund or cancellation requests, or for any questions about this policy, please contact us: